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New Era NE-500 Programmable OEM Syringe Pump

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    Purchase New Era NE-500 Programmable OEM Syringe Pump

    New Era NE-500 Programmable OEM Syringe Pump

    SKU: NE-500

    Vendor: New Era
    Shipping Weight: 5.00 pounds
    Part Number: new-era-ne-500

    Product Documents

    Our Price:  
    $494.00 $520.00
    Sale Savings: $26.00

    New Era NE-500 Programmable OEM Syringe Pump

    NE-500 does not come with a power supply.
    Please see OEM Starter Kit and OEM below.

    • Computer controllable: networkable up to 100 pumps
    • Stand-alone operation: pre-program the pump with a dispensing program, then operate the pump from an attached Foot Switch, button, or I/O controller
    • One-click program upload from "Pumping Program Generator" spreadsheet
    • Add the OEM Starter Kit to run as a fully functional, stand-alone pump


    • Does not have a built-in user interface
    • Chassis mountable: 9 1/2"L x 4"W x 4 1/8"H (24.13 x 10.16 x 10.5 cm)
      If chassis does not fit in your system, we make custom designed OEM syringe pumps to accommodate your specific needs.
    • Operates from a 12V DC power source
    • Holds 1 syringe, up to 60 mL. 140 mL with long chassis.
    • Infusion rates from 0.73 µL/hr (1 mL syringe) to 2100 mL/hr (60 mL syringe)
    • Includes all the advanced functions and programming features of the NE-1000 Series
    • Disposable,Glass, Stainless Steel Syringes and Plumbing Supplies are sold separately.
    • >Download our free pump terminal emulator or get a trial version of our Windows based SyringePumpPro
    • Custom modifications to the mechanics and firmware are also available

    Features of the NE-500 Series Syringe Pump:

    • Infusion and withdrawal
    • Fully programmable and automation capable
    • Set a single pumping rate and/or dispensing volume
    • Program up to 41 pumping phases that change pumping rates, set dispensing volumes, insert pauses, control and respond to external signals, extra I/O expansion port, sound the buzzer
    • Operates stand-alone or from a computer. Cables sold separately.
    • RS-232 Computer interface. USB converter cable available.
    • Network, control, and monitor up to 100 pumps with one computer
    • TTL logic interface for digital control
    • Available in High Pressure, Stall Detection & Long Chassis options.
    • Motor stall detection available in NE-501 model ($575)
    • Dispensing accuracy of ± 1%
    • Unlimited lifetime technical support
    • Two year warranty

    Example Flow Rates: NE-500, NE-501, NE-500L & NE-501L
    • For a more complete list of flow rates, download brochure.
    • Need higher flow rates? Contact us. We have other models available.

    Syringe Size Maximum Rate Minimum Rate
    0.5 µL 25.49 µL/hr 0.001 µL/hr
    1 mL 52.86 mL/hr 0.727 µL/hr
    3 mL 223.8 mL/hr 3.076 µL/hr
    5 mL 372.5 mL/hr 5.119 µL/hr
    10 mL 607.6 mL/hr 8.349 µL/hr
    20 mL 966.2 mL/hr 13.28 µL/hr
    30 mL 1260 mL/hr 17.32 µL/hr
    60 mL 2120 mL/hr 29.1 µL/hr
    140 mL 3470 mL/hr 47.7 µL/hr

    NE-500 OEM Single Syringe Pump Models

    Model Standard High
    List Price
    NE-500 X       $520.00
    NE-501 X   X   $575.00
    NE-510   X     $560.00
    NE-511   X X   $615.00
    NE-500L X     X $535.00
    NE-501L X   X X $590.00
    NE-510L   X   X $575.00
    NE-511L   X X X $630.00

    High Pressure

    The NE-500 produces about 15 lbs of linear force at top speed and about 35 lbs at slow speeds. 10 mL/hr is an example of slow speed. The pressure that can be generated is relative to the syringe size. On a 60 mL syringe, this would roughly produce about 30 psi.

    The higher pressure versions will approximately double the pumping force at the same speeds.

    Example Flow Rates: NE-510, NE-511, NE-510L & NE-511L
    • For a more complete list of flow rates, download brochure.
    • Need higher flow rates? Contact us. We have other models available.

    Syringe Size Maximum Rate Minimum Rate
    0.5 µL 91.83 µL/hr 0.001 µL/hr
    1 mL 190.4 mL/hr 1.453 µL/hr
    3 mL 806.1 mL/hr 6.151 µL/hr
    5 mL 1341 mL/hr 10.24 µL/hr
    10 mL 2188 mL/hr 16.7 µL/hr
    20 mL 3479 mL/hr 26.55 µL/hr
    30 mL 4539 mL/hr 34.64 µL/hr
    60 mL 7635 mL/hr 58.3 µL/hr
    140 mL 208.3 mL/min 95.37 µL/hr

    Stall Detection Option

    Adds an optical encoder that will detect and stop the motor during a stall. Typically used in high pressure applications where there is a risk of exceeding the maximum force specified or the pump runs past the end of the syringe. Without the optical encoder, the pump will continue to cog in the event of a stall. Not to be used as a normal means of stopping the pump.

    All returns must be authorized by Spectra Services in order to insure proper credit and must be requested within 30 days of purchase. All returns are subject to a minimum 15% restocking charge. For returns not due to error on behalf of Spectra Services, the customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each product return must include the following information:

    • Customer name and address
    • Purchase order number
    • Spectra Services shipping order number
    • Date of invoice
    • Item number of returned item(s)
    • Spectra Services return authorization number (RMA)
    • Reason for return

    Non-Returnable Goods
    Unfortunately, Spectra Services is unable to accept the following returns at this time:

    • Products not in completely resalable condition (including products with damaged, missing, or defaced labeling or packaging
    • Chemicals, reagents, diagnostics, sterile, or any controlled products (unless products do not meet specification
    • Laboratory apparatus or instruments that have been used or are without the original packaging, labeling and operating manuals
    • Refrigerated products or other perishables
    • Products which are not inventoried by Spectra Services and are not able to be returned to the manufacturer
    • Products purchased on a special order
    • Products not purchased from Spectra Services
    • Products with an expired shelf life or an expiration date too short for resale
    • Discontinued products

    Spectra Services reserves the right to review this policy on a case-by-case basis.

    Pre-Owned Products

    Upon receipt of the pre-owned product(s), the customer has one week to evaluate the product to ensure it meets their expectations. If for some reason the customer decides to return the product, they may do so at any point during those seven (7) days for a full refund. No restocking fee will be assessed, however, the customer is responsible for the return shipping costs. Full credit will be issued upon receipt and inspection of the item(s) to ensure equipment was returned in the same condition it was initially shipped out in.

    Important Information

    All exchanges and returns require the completion of a Return Merchandise Authorization (RMA) form. Once completed, please return the merchandise immediately as the RMA number is only active for ten (10) days from the date of issuance.

    Charges associated with returning items are the responsibility of the customer unless the item(s) arrived defective, damaged, or incorrect.

    Spectra Services highly recommends that return packages be insured for full value and packaged securely to prevent shipping damage.

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    Your satisfaction is important to us! Use this form Contact Us to email us your questions about products, online orders, store experiences and more.

    Order Questions:

    If you need help or have any other questions concerning your orders, please click on the "Contact us" form above or call: 800-955-7732.

    Our Address:
    Spectra Services, Inc.
    249 David Parkway
    Ontario, NY 14519 US
    Phone: 800-955-7732
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    Currently, we are authorized to collect sales tax in California, Connecticut, Florida, Indiana, Massachusetts, New Jersey, New York, Ohio, Pennsylvania, Texas and Washington. If we ship to any of these states, we are obligated to charge sales tax unless you provide us with a tax exempt certificate. You can either fax a copy of the certificate to our New York office (585.265.4374) or email it to ([email protected]).

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    I just placed an order. Can I modify/cancel it?

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    Do you accept international orders?

    Of course! While we require a bank wire prior to shipment of the product on international orders, we assure you that the process is just as smooth for domestic orders. Take a look at our International Shipping Policy and contact us if we can assist.

    Will I be charged for shipping?

    Shipping charges will be added to your invoice unless you provide us with your UPS, DHL, or FedEx account number. For a more detailed insight into our shipping process, see our shipping information page.

    I received a damaged shipment. What can I do?

    Accidental damage during shipment can sometimes happen. When you take delivery of your freight, please inspect thoroughly for any visible damage to the outside of the shipping container before signing for it. If there are multiple pieces to the shipment, please account for all them. Should you find that any of the products are damaged or missing after receipt, contact us within three days to address the matter.

    I'd like to make a return. How do I do that?

    Take a look at our Return Policy, and then contact us to continue with the process. Let us know if you have any questions.

    Can you guarantee pricing and availability?

    While we attempt to list and provide you the most up-to-date pricing, we reserve the right to make changes. Additionally, we cannot guarantee that we will always have a product in stock, but we do our best to accommodate your needs. If you have questions regarding pricing or availability, please do not hesitate to ask.

    Can you explain where you come up with the 'List Price,' please?

    Our "List Price" represents the full retail price as suggested by the supplier or manufacturer, the price estimated based on comparable items offered elsewhere in the marketplace, a former price the item was offered for by Spectra Services, or the price estimated in accordance with industry standards. Please note that we do our best to provide accurate list prices, and that it may vary by geographic location.

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